Cancellation & Returns

Cancelling the contract.

Cooling off period:

You have the right to cancel your order from the date you place your order, and up to 8 calendar days after the date you receive the goods (cooling off period).  You must confirm to us in writing if you wish to cancel your order by contacting us at

If you cancel your order within this cooling off period and the goods have already been dispatched, then you shall be entitled to a full refund including the delivery charges, but you must be aware that should you choose not to return the goods by your own means, we have the right to charge you the diect cost of the return. 

Please note that you are required to return the goods in the same condition they were delivered to you.  Should you cancela contract and return goods which are found to be damaged either by you or in transport not provided by us, we may take action against you for breach of your statutory duty of care.


Collection charges may apply to returns.

Because we are confident in the representation of our products on our website, save instances where the goods are not of satisfactory quality or fit for purpose, we reserve the right to charge you the direct cost of collection, if you choose to return an item.  The lowest charge applies when you refuse an item upon delivery, so unless you have a low cost means of returning the goods safely, this is the cheapest and most convenient way to return an item.




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